By using the tk11 radio platform, you are considered to have read and accepted these Terms & Conditions in their entirety. If you do not agree with any of the terms, please refrain from using the platform.
1General Terms & Conditions
tk11 radio An online betting and gaming platform operated for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between tk11 radio and its users ("Members"). The Terms are written in plain English so that all members can understand them easily.
By registering on this platform, you acknowledge that:
- You are at least 18 years of age and legally permitted to participate in online betting under the laws of your country.
- You are using this platform voluntarily and for your own entertainment.
- All information you have provided is true and accurate.
- You understand that betting involves financial risk and there is no guarantee of recovering any money lost.
- You agree to abide by all tk11 radio Terms & Conditions.
tk11 radio The right to modify these terms and conditions at any time is reserved. Notice of any changes will be posted on the platform, and continued use will be deemed acceptance of the updated terms.
2Account Registration
Registration Eligibility
tk11 radioYou must be 18 years of age or older to open an account. During registration, you are required to provide your correct name, mobile number, and date of birth. Accounts created with false information may be suspended at any time and any balance may be forfeited.
One Person, One Account
Each person may hold only one account. Opening multiple accounts using the same name, mobile number, address, or payment method is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all bonuses forfeited.
Account Verification (KYC)
tk11 radio Identity verification documents may be requested at any time. Withdrawals may be put on hold until verification is complete. Documents typically required include: a copy of a national ID or passport, and proof of a mobile banking account.
Always keep your account password secure. tk11 radio is not responsible for any unauthorized access to your account.
3Deposits & Payments
tk11 radioDeposits can be made via bKash, Nagad, and Rocket. All transactions are processed in BDT. Deposits are generally instant, though minor delays may occasionally occur due to banking system issues.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| bKash | BDT 200 | BDT 50,000 | Instant |
| Nagad | BDT 200 | BDT 50,000 | Instant |
| Rocket | BDT 200 | BDT 30,000 | Instant |
Follow the correct reference number and instructions when making a deposit. Incorrect information may cause delays. If you experience any issues, please contact us via live chat.
4Withdrawal Policy
To successfully process a withdrawal, your account must be verified and the withdrawal must be made via the same payment method used for your deposit. tk11 radio Withdrawals are typically processed within 15 minutes to 24 hours.
Withdrawal Terms
- Wagering requirements must be met before any bonus balance can be withdrawn.
- Daily withdrawal limit: maximum BDT 1,00,000.
- A maximum of three withdrawal requests may be submitted per week.
- In cases of suspicious activity, withdrawals may be placed on hold pending review.
- Withdrawals must be made using the same payment method used for the original deposit.
If fraudulent activity or bonus abuse is detected, the withdrawal will be cancelled and the account may be permanently closed.
5Bonuses & Promotions
tk11 radio Various bonuses and promotions are offered on a regular basis. Each bonus carries its own terms, which must be read before accepting any bonus.
General Bonus Terms & Conditions
- Each bonus may only be claimed once. Attempting to claim the same bonus multiple times may result in account termination.
- Bonus balances cannot be withdrawn before the specified wagering requirements (typically 10x to 30x) have been completed.
- Bonuses may only be used on designated games or betting markets.
- Bonuses are generally valid for 7 to 30 days. Any unused bonus will expire at the end of this period.
- Bonus abuse — including arbitrage betting or low-risk betting strategies — is strictly prohibited.
- Tk11 radio reserves the right to withdraw or modify any bonus at any time.
6Betting Rules
tk11 radioBefore placing a bet, please read the specific rules for the relevant game or sport. General betting guidelines are outlined below:
Sports Betting
Once a bet is confirmed, it cannot be changed or cancelled. If a match is abandoned, suspended, or rescheduled, bets will be settled in accordance with tk11 radio policy. Bets placed before an odds change will remain active at the original odds.
Live Casino
If a live game round is cancelled due to a technical issue, all bets for that round will be refunded. The dealer's decision on game rules is final.
All game outcomes are determined by an RNG (Random Number Generator) and verified by an independent third party. Results cannot be manipulated.
7Prohibited Activities
The following activities tk11 radiois strictly prohibited. Violations will result in account termination and balance forfeiture:
- Using multiple accounts to abuse bonuses.
- Opening or operating an account using another person's identity.
- Attempting to cheat in games using software, bots, or automation.
- Arbitrage betting or any strategy designed to guarantee profit by combining bets across multiple platforms.
- Using the platform for money laundering or any illegal transactions.
- Colluding or conspiring against other members.
- Attempting to interfere with or hack the platform's security.
8Account Suspension & Closure
tk11 radio reserves the right to temporarily suspend or permanently close an account under the following circumstances:
- Violation of any provision of these Terms & Conditions.
- Failure to verify identity or provision of false information.
- Suspicious transactions or fraudulent activity.
- Orders from a court or regulatory authority.
- Extended inactivity (no login for more than 12 months).
Before closing an account, the member will be notified via support and given the opportunity to withdraw any valid balance (excluding bonuses) — unless the closure is due to fraudulent activity.
9Responsible Gaming
tk11 radio We are firmly committed to responsible gaming. We want our members to play for entertainment — not to develop addictions or suffer financial harm.
Available Tools
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set a limit on how long you play in a single session.
- Loss Limit: Betting will automatically stop once you have lost a specified amount.
- Self-Exclusion: Temporarily close your account for a set period of time.
- Cooling-Off: Take a 24-hour break during which no betting will be permitted.
To access these features, contact support via live chat. Once self-exclusion is activated, it cannot be reversed before the designated period has ended.
10Dispute Resolution
If you have a dispute regarding a bet or transaction, please contact support via live chat or email in the first instance. The support team will respond within 48 hours. In all cases, tk11 radioThe server logs and data of tk11 radio shall be considered the final and definitive record.
We aim to resolve complaints within 30 days of submission. Disputes that cannot be resolved internally may be referred to an independent third party.
11Amendments & Updates to Terms
tk11 radio These Terms & Conditions may be changed, amended, or updated at any time. Members will be notified of significant changes via email or an on-platform notice.
Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
12Contact
If you have any questions or comments about these Terms & Conditions, please contact our support team. We are always ready to help.
- Live Chat: Available on the platform 24/7.
- Email: [email protected] (For general inquiries only — not a clickable link.)